Best Western Plus Crystal, Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nancy
Best Western Plus Crystal, Hotel & Spa
Renovated in 2024
No.1 of Four-Star Hotels in Nancy
5 Rue Chanzy, Nancy, Grand Est, 54000, France
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We Price Match
Highlights
Varied breakfast
Lots to do
Pets welcomeAmenities
Sauna
Spa
Parking
Wi-Fi in public areasFree
Gym
Luggage storage
Wake-up call
Taxi booking service
All Amenities
Property Description
Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region.
Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation.
All public areas and all our rooms are non-smoking.
Free wireless Internet access is available in all the rooms and public areas.
Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.
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8.4/10
Very GoodThe hotel has a birthday card. Good location, indoor swimming pool.
All 78 Reviews
Surroundings
Airport: Nancy-Essey Airport
(4.2 km)
Airport: Metz–Nancy–Lorraine Airport
(43.0 km)
Train: Lorraine TGV Station
(36.5 km)
Landmarks: Poirel Room, Nancy
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Deluxe Room 1 King bed
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Executive Room 1 King bed
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Minibar
Connecting rooms
Desk
Check Availability
5
Junior Suite, 1 King Bed, Non Smoking (with Sofabed)
1 King bed
Non-smoking
Air conditioning
Minibar
TV
Towels
Check Availability
5
1 Double Bed, Non-Smoking, Standard Room, Small Room
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Sofabed for One Person, Twin on Request
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Minibar
Connecting rooms
Desk
Check Availability
4
Deluxe Family Room With 1 King Bed, Larger Room, Sofabed, Twin On Request-Non-Smoking
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Minibar
Connecting rooms
Desk
Check Availability
10
Superior Room 1 Queen bed
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Prestige Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
8.4/10
Very Good
78 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.2
- Location8.4
- Service8.2
Average for similar properties in Nancy
AI Summary
Centrally located with excellent spa facilities, including an indoor pool and rooftop bar. Guests praise the helpful staff and delicious, varied breakfast. However, some may find the lobby too welcoming.
HAEUSSER catherine
December 29, 2024
Nicely newly decorated hotel with convenient location between rail station and place Stanislas.
Freezing bathroom and unstable heater in the bedroom.
Anonymous User
June 16, 2024
Convenient hotel location
Original TextTranslation provided by Google
Guest User
April 26, 2024
Super
Guest User
March 8, 2024
The hotel has a birthday card. Good location, indoor swimming pool.
Original TextTranslation provided by Google
Guest User
October 1, 2023
Near the train station and convenient transportation
Original TextTranslation provided by Google
Guest User
August 22, 2022
Unpleasant welcome, room not ready, and which does not correspond to the reservation (changed by the person at the time of arrival, because not yet ready at 5 p.m.!!!!)
Toilet in the bathroom, the door of which almost touches the head of the bed!!!
Room too small!!
Card degaussed after 24 hours, so stuck in elevator for 15 minutes with no excuses
Overall very disappointed especially for the price!!
Original TextTranslation provided by Google
Laurence
May 12, 2025
Bon accueil, décoration soignée, bonne literie
Emplacement idéal accueil de qualité, lieu agréable décoration soignée
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Guest User
May 4, 2025
Mon avis concerne uniquement la partie spa, j'avais choisi la formule un après midi pour soi, l'accueil a été très agréable, les locaux sont superbes et propres. J'ai donc pu profiter de 50 minutes de piscine/jacuzzi, sauna et hammam,l'eau de la piscine était un peu fraîche à mon goût. Ensuite 60 minutes de massage de mon choix, la masseuse était adorable, douce, les produits utilisés de la marque Cinq Mōndes sont top. Et pour finir un tea time au bar de l'hôtel avec la boisson de mon choix parmi une large sélection et un assortiment de mignardises salés et sucrés. Pour le prix c'était vraiment parfait, n'hésitez pas à y aller si vous désirez vous offrir une parenthèse reposante.
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Services & Amenities
Most Popular Amenities
Sauna
Spa
Additional charge
Parking
Additional charge
Wi-Fi in public areas
Free
Gym
Luggage storage
Wake-up call
Taxi booking service
Massage room
Multi-function room
Business center
Library
24-hour front desk
Spa
Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking is available Off-site parking.
Parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
Luggage storage
Wake-up call
Safe at front desk
Concierge service
24-hour front desk
Food & Drink
Halal meals provided
Off-site
Alcohol-free rooms (on request)
Health & Wellness
Sauna
Spa
Additional charge
Body care
Gym
Massage room
Public Areas
Elevator
No smoking in public areas
Library
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Business Services
Fax/copying service
Additional charge
Multimedia display system
Multi-function room
Business center
Accessibility
Stair-free main entrance
Safety & Security
First aid room
Smoke detector
CCTV in public areas
Security personnel
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Children 17 years old and under | €7.50 (approx. PHP 474.98) per person |
Adult | Buffet:€19.50 (approx. PHP 1,234.95) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €15.00 (approx. PHP 949.96) per pet per day
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1889
- Renovated: 2024
- Number of Rooms: 81
Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region.
Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation.
All public areas and all our rooms are non-smoking.
Free wireless Internet access is available in all the rooms and public areas.
Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.